Accessibility Statement for Sobaya

T.I.C. Restaurant Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

T.I.C. Restaurant Group takes the following measures to ensure accessibility of Sobaya:

  • Include accessibility as part of our mission statement.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Sobaya is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Sobaya. Please let us know if you encounter accessibility barriers on Sobaya:

We try to respond to feedback within 5 business days.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Sobaya, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Sobaya:

  1. Uploaded content from users or 3rd party sites, such as Instagram, Resy, Yelp, etc.: Uploaded images and videos may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 3 business days. Please email us if you encounter an issue.

  2. Events and seasonal menus: Various events and seasonal menus are temporary and may differ from menus in stores. For detail information on the latest events and menus, please contact Sobaya location at: 212-533-6966